Frequently Asked Questions
Everything you need to know about your Rago Shapewear experience.
How do I determine the correct size for my shapewear?
To ensure the perfect fit, we recommend using a soft measuring tape to measure your waist and hips. Compare your measurements against our detailed size chart located on each product page. If you are between sizes, we suggest sizing up for optimal comfort.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags and hygienic liners attached. For health and safety reasons, items showing signs of wear cannot be refunded.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout if you need your garments sooner. You will receive a tracking number via email once your order ships.
How should I care for my Rago garments to ensure they last?
To maintain the elasticity and integrity of the lace and powernet fabrics, we recommend hand washing in cool water with a mild detergent. Always air dry your shapewear; avoid using a dryer as high heat can damage the fibers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties or taxes may apply depending on your country's regulations.